The world moved online. Don't leave them behind.
Your family shares photos in a group chat they can't see. The clinic takes appointments online, but not by phone. Everyone around them got faster, more connected, more informed. They got the same four walls.
Faxi turns their fax machine into a bridge to everything the internet makes possible. Email, answers, services, in their handwriting, on their schedule, no new devices.
Sound familiar?
Your parent can't email their own grandchildren
They can't check tomorrow's weather without asking someone
The clinic moved to online booking, so they can't book
They have a question and no way to look it up
The family conversation happens on LINE, where they'll never be
It's not that they can't learn. It's that no one built a way in, until now.
2 minutes to set up. Zero for them to learn.
Your parent already knows everything they need to know: how to send a fax.
01 You sign up here
Enter their fax number. Add your payment details. Done. No hardware to ship, no app to install, nothing to explain to them.
02 They send a fax
To the Faxi number. In their own handwriting. A question, a letter to a friend, a request for the weather. Anything they want.
03 Faxi reads, acts, and responds
AI reads the fax, understands what they need, takes action, and faxes back the result. They think the fax machine just got incredibly smart.
What changes for your parent
Yesterday they were locked out. Tomorrow:
They email family and friends
Write a letter, fax it, it arrives as an email. Replies come back as faxes. They're in the conversation again.
They get answers to anything
"What's a good recipe for winter soup?" "What does this kanji mean?" "When is Golden Week?" Unlimited questions, answered in minutes.
They know what's happening
Tomorrow's weather. Today's news. Whether the pharmacy is open. Real-time information from the internet, delivered by fax.
They handle things on their own
No more waiting for your next visit to help with something. They have a personal assistant that reads their handwriting.
The Family Plan
Know how they're doing. Give them the full assistant. One price, paid by you.
Email is always free. Even without this plan, your parent can send and receive unlimited email. The family plan is for you as much as for them: it tells you how they're doing.
Get the Family PlanYou might be thinking…
"My parent is too old to use something new."
They're not using anything new. They're sending a fax, something they've done for decades. Write on paper, put it in the machine, press send. That's it. Faxi does the new part.
"I've tried tablets, simplified phones… they never stick."
Those all required your parent to change. Faxi doesn't. There's nothing to charge, nothing to update, no passwords to remember. The fax machine is already plugged in.
"I don't want to spy on my parent."
Good, neither do we. Paying the bill gives you no access to what they send or receive. No inbox to open, no messages to read, no way to look over their shoulder. You're not buying a window into their life. You're giving them a private line to the world, with the same privacy you expect for your own email. What you get back isn't a report. It's a parent who's connected again.
"What if they don't use it?"
Cancel anytime. No contract, no exit fee. And email is free forever, so even if you cancel the plan, they keep the most important part: the ability to communicate.
Our promises to you
Communication is sacred
We will never cut off your parent's email. Not if you cancel. Not if you don't pay. Not ever. This is the one promise we won't break.
Privacy is non-negotiable
Your parent's messages are their own. No family member, no advertiser, no partner ever sees what they write or receive.
Nothing to learn. Ever.
No smartphones. No tablets. No Wi-Fi. No apps. No updates. The fax machine in their hallway is the only device that matters.
No lock-in. No guilt.
Cancel in one click. Your parent moves to the free tier and keeps emailing. No contract, no penalty, no uncomfortable conversation.
Two minutes from you. Years of independence for them.
Your parent can start using Faxi's free tier right now. Just give them the fax number. Sign up here to unlock the full experience.
You'll be taken to a secure Stripe payment page. Your parent can start the free tier today by faxing 050-3154-8232.
Just send a fax to this number.
Email always free · Family Plan ¥2,980/mo
Still have questions?
How does my parent actually start?
They fax 050-3154-8232. That's literally it. No account creation, no forms, no verification. They'll receive a welcome fax back with their new email address and a guide to what Faxi can do. Most people send their second fax within 10 minutes.
What happens if I cancel?
Email continues unlimited and free, forever. The premium features (web search, memory, multi-page answers, images) go away, but your parent never loses the ability to communicate. We designed it this way on purpose.
Can I see what my parent is doing?
No. Paying the bill doesn't give you access to their messages, their questions, or their answers. Their inbox is theirs alone, just like anyone with their own email account.
My parent wants to pay themselves. Can they?
Yes. The annual plan (¥29,800/year, ~¥2,480/month) can be paid by bank transfer, no credit card needed. Your parent faxes us to say so, we fax back an invoice with the bank details, and one transfer covers the year. Some parents prefer paying their own way, and we respect that.
Who pays for the shopping — me or my parent?
Either. You can pay with the family card, or your parent can pay for themselves. Whichever you choose, the items and the total are confirmed by fax before the order is placed. Nothing is dispatched until payment is confirmed, and an order that goes unpaid is cancelled automatically with no charge of any kind.
What can my parent do without the family plan?
Unlimited email: send and receive, no cap, forever. Plus 10 questions a month, 20 in the first ("what's a good recipe for miso soup?" or "what does this kanji mean?"). The family plan removes the limit, adds live web search, memory and images, and tells you how they're doing each week.